Our Promise to You
At Heaven & Cozy, we want you to absolutely love what you ordered, which is why we offer a 30-day return window from the date you receive your order.
What's Covered
We'll gladly make it right within 30 days if:
- Your item arrives damaged or defective
- There was a printing error
- Your item differs from the approved design
How to Start a Return
Email support@heavenandcozy.com with your order number and a photo of the issue. We'll reply with a refund, replacement, or store credit.
Refunds are issued within 5-7 business days after we receive your return.