Personalized Wall Art

Absolutely! Our designs tastefully celebrate God's love for ALL His creatures. When friends visit your home, get ready for; "Where did you find that? It's beautiful!" Our pieces become instant conversation starters that let you share your faith and pet stories in the most natural, heartfelt way. Your home will feel like a warm cozy invitation to talk about what truly matters.

This is ESPECIALLY meaningful for rainbow bridge babies. Many pet parents honor their beloved companions who've crossed over. This becomes a beautiful memorial that celebrates their life and your enduring love—a daily reminder that all fur babies go to heaven, and the bond you shared is eternal. 

Yes! Our designs bridge the gap between modern minimalism and vintage charm—think "Pinterest-worthy, heavenly and cozy." Whether your style is farmhouse, traditional, or contemporary Christian, the neutral tones and elegant composition complement virtually any palette. We've seen these pieces elevate everything from shabby-chic nurseries to sophisticated living rooms.

Getting started is easy!

Here's what you need to do:

1. Choose your favorite photo- Select a clear, well-lit image of your pet facing the camera and where their face and shoulders are visible

2. Upload during checkout - You'll see a simple upload button when placing your order

Photo Tips for Best Results:

- Use natural lighting when possible

- Make sure your pet's face is clearly visible

- Higher resolution photos (at least 1000x1000 pixels) work best

What If I Don't Like the First Design?

1. Review your proof - We'll send you a digital preview within 1- 2 days

2. We'll revise your design as many times as needed

3. Approve when ready - Your order only goes into production when you give the final approval

Even casual snapshots become stunning art pieces. We'll guide you through simple tips, or if needed, we'll work with what you have. Remember: it's about celebrating YOUR pet's unique spirit—imperfections included. That's what makes it authentic and beautiful!

Timing matters, but we're flexible when possible!

Before Design Proof:

✅ Full cancellation available - Complete refund

✅ Easy modifications - Change photos

✅ No extra fees - We haven't started production yet

After Proof Approval:

⚠️ Changes are limited - Production has begun

📧 Contact us immediately - We'll see what's possible

💵 Cancellation fees may apply - Materials have been committed

After Shipping:

📦 Returns accepted per our 30-day policy

🔄 Standard return process applies

Best practice: Review everything carefully before approving your proof!

Our process is designed to protect you!

Here's what happens:

You place your order with confidence

We create your digital proof (1-2 business days)

You review and approve - Or request changes (unlimited edits!)

Production only begins after YOUR approval

30-day return policy protects you if there's an issue

You never pay extra for seeing your proof first - that's included in every order!

Special requests: For very large custom projects ($500+), we can discuss deposit-based proofing. Email us at support@heavenandcozy.com

We've got you covered - you'll never lose out!

Our Shipping Protection Promise:

📦 Full tracking on every order - Know exactly where it is

🛡️ Insurance included - All shipments are insured

⚡ Immediate replacement - If lost or damaged, we remake it fast

💯 No cost to you - We handle all claims and costs

If there's an issue:

Contact us immediately with photos

We file the claim and start your replacement

You receive your perfect piece - hassle-free

Every piece ships in protective packaging specifically designed for custom art. In the rare case of shipping damage, we replace it IMMEDIATELY at zero cost to you. Your peace of mind is guaranteed. Plus, you'll receive tracking updates every step of the way so you know exactly when your precious cargo arrives.

Unfortunately, we do not have the ability to update your order once it has been placed, please be sure to double check everything very carefully to ensure your address and order details are correct.

If your order is returned to us for incorrect or incomplete shipping address you will be responsible for paying additional shipping required to get your order to you.

Yes! We're proud to support American craftsmanship.

Our Commitment:

🇺🇸 Designed and printed in the USA - Supporting local jobs

🏭 Family-owned production partners - Building kingdom businesses together

🌱 Responsible sourcing - Quality materials from ethical suppliers

💼 Small business supporting small businesses - Community-focused

Why this matters: As a Christian business, we believe in stewardship - of resources, relationships, and the talents God has given us to serve you well.

Your security is our sacred trust!

We protect you with:

🔒 SSL encryption - Bank-level security for all transactions

💳 PCI compliance - Meeting the highest payment security standards

🛡️ Secure payment processing - We never store your full credit card information

🔐 Privacy protection - Your photos and personal data remain confidential

As a faith-based business, we take stewardship of your trust seriously. Your information is safe with us.

We keep your designs on file - reordering is easy!

Reorder Benefits:

💾 Design stored securely - We keep it for 2 years minimum

⚡ Faster turnaround - No new design work needed

📐 Different sizes available - Order the same design in new dimensions

🎁 Perfect for gifting - Share your design with family members

💰 Returning customer discount - Special pricing for loyal customers

To reorder:

Simply email us at support@heavenandcozy.com with your original order number and what you'd like - we'll handle the rest!

Here's our design secret: Go BIGGER than you think! The most common regret we hear is "I wish I'd ordered the larger size." For gallery walls, a mix of sizes often centered around a few key pieces; 16" x 20" to 24" x 30" for the larger sizes. The smallest pieces could be 8" x 10". For cozy nooks, 11" x 14" to 20" x 24". And for the largest statement size could be 30" x 40". When in doubt, measure your wall space and send us a photo—we'll give you free expert guidance to ensure maximum WOW factor. please email us at support@heavenandcozy.com and we will do our best to fulfill your special order.

Our Promise to You

At Heaven & Cozy, we're committed to bringing joy and beauty to your home. We want you to absolutely love your personalized wall art, which is why we offer a 30-day return window from the date you receive your order.

What's Covered Under Our Return Policy?

We'll gladly accept returns within 30 days if:

- Your item arrives damaged or defective during shipping

- There's a printing error on our part (color mismatch, blurry quality, etc.)

- Your order is significantly different from the approved proof

- You experience any quality issues with materials or craftsmanship

How Does the Return Process Work?

It's simple and stress-free:

1. Contact us within 30 days - Email us with your order number and photos of the issue

2. We respond within 1-3 business day - We'll review your concern and provide a solution

3. Choose your resolution - Get a full refund, replacement, or store credit

4. Easy return shipping - We'll provide a prepaid return label for eligible returns

Refunds are processed within 5-7 business days after we receive your return. You'll get your money back to your original payment method.

Our Quality Guarantee

We use premium materials and carefully inspect every piece before shipping because we believe you deserve beautiful, high-quality products at reasonable prices. 

Your satisfaction matters to us - not just as customers, but as fellow believers and members of our extended family. We're here to make things right.

Questions About Returns?

Email us at support@heavenandcozy.com - We're here to help!

Because every piece we create is made with faith, love, and dedication to serving you well.* 🙏✨

We'd love to help if we can!

While international shipping isn't available through our standard checkout, we understand that faith and love for our furry family members knows no borders. 🌍

Here's what to do:

Email us at support@heavenandcozy with:

Your complete shipping address

The items you're interested in

Quantity needed

We'll personally review your request and see if we can accommodate special shipping arrangements

You'll hear back within 1-3 business days with options, pricing, and estimated delivery times

We can't promise we can ship everywhere, but we'll do our very best to find a solution that works!

Where in the US Do You Ship?

We ship to all 50 states! Including:

✅ All continental US states

✅ Alaska

✅ Hawaii

✅ US territories (Puerto Rico, Guam, etc.)

Typical standard delivery times:

Continental US: 5-8 business days after production

Alaska & Hawaii: 7-14 business days after production

US Territories: 10-14 business days after production

Remember: Custom designs take 1-2 days for your digital proof, plus revision time if needed, before production begins.

As our small business grows, we hope to bring Heaven & Cozy's faith-inspired, personalized art to more families around the world.

Want to be notified when we expand internationally?

Email us to join our international interest list - you'll be first to know!

Questions About Shipping to Your Location?

Don't hesitate to reach out!

📧 Email us at support@heavenandcozy.com

We're here to serve you with kindness and find creative solutions whenever possible. Your joy is our mission! ✨

Because every home deserves beautiful reminders of faith, family, and the precious pets God has blessed us with - no matter where that home is located. 🐾❤️

Do You Accept Bulk Orders?

Absolutely! We love working with bulk orders!

Whether you're ordering for your church, a pet adoption event, ministry gifts, or family reunions, we're here to help with orders of 10 or more items.

What Qualifies as a Bulk Order?

Bulk pricing begins at 10+ items, including:

✅ Church groups - Ministry gifts, fundraisers, or congregation appreciation

✅ Pet adoption centers - Welcome home gifts for new pet parents

✅ Corporate gifts - Faith-based employee appreciation

✅ Family reunions - Personalized keepsakes for everyone

✅ Wedding favors - Unique, meaningful gifts for guests

✅ Non-profit events - Fundraising or awareness campaigns

✅ Retail partners - Wholesale opportunities for boutiques and gift shops

What Are the Benefits of Bulk Ordering?

When you order 10+ items, you get:

💰 Special wholesale pricing - Significant discounts on larger quantities

🎨 Dedicated design support - Work directly with us for consistent, beautiful results

📦 Flexible shipping options - Ship to one location or multiple addresses

⚡ Priority processing - Your bulk order gets special attention

🤝 Personal account manager - One point of contact for your entire order

How Do I Place a Bulk Order?

It's easy - just reach out to us directly!

Email us at wholesale@heavenandcozy.com with:

Number of items you need

Design ideas or customization requests

Your timeline/deadline

Shipping address(es)

We'll create a custom quote tailored to your specific needs

Receive your proposal within 3-5 business days with pricing, timeline, and next steps

Work with us personally through design, approval, and delivery

What's Your Turnaround Time for Bulk/Custom Orders?

Timeline varies based on quantity and complexity:

Standard bulk orders (10-25 items): 2-3 weeks total

Large bulk orders (25+ items): 3-4 weeks total

Complex custom designs: Add 1-2 weeks for design development

Rush orders: Available for additional fee - ask us!

We'll provide a specific timeline when we send your custom quote.

Can You Handle Really Large Orders?

We've successfully completed orders of 100+ items!

No order is too big or too small. As our business grows, we're equipped to handle:

Large church congregations

Corporate events

Retail wholesale partnerships

Major fundraising campaigns

The bigger the order, the better the pricing - let's talk about what you need!

What About Wholesale Partnerships?

We're open to wholesale relationships with:

Christian gift shops and boutiques

Pet stores and veterinary offices

Home décor retailers

Faith-based online marketplaces

Contact us to discuss:

Wholesale pricing tiers

Minimum order quantities

Exclusive designs for your store

Dropshipping options

Do You Offer Samples for Bulk Orders?

Yes! For large orders, we can provide:

A single sample at regular price before you commit to bulk

Digital proofs of all designs before production

Physical proof for orders of 50+ items (fee may apply, credited toward order)

How Do I Get Started?

Ready to create something special?

📧 Email us at wholesale@heavenandcozy.com

Include:

Description of what you're envisioning

Quantity needed (if known)

Any deadline or special requirements

Your budget range (helps us propose the best options)

We respond within 3-5 business days with enthusiasm and ideas!

Our Promise for Bulk & Custom Orders

As a family-owned Christian business, we treat every bulk order with the same care and attention as a single piece:

🙏 Faith-centered service - We pray over our work and your vision

💝 Personal attention - You're not just an order number

🎯 Quality consistency - Every piece meets our high standards

🤝 Partnership approach - We're in this together until you're thrilled

⭐ Satisfaction guaranteed - We don't rest until it's right

Whether you need 10 pieces or 1,000, whether it's a simple design or something never done before - we're here to serve you with excellence, creativity, and Christian love. ✨

Let's create something beautiful together!

We're here to help with anything else!

📧 Email: support@heavenandcozy.com

⏱️ Response time: Within 1-3 business days

Because every question is important, and every customer is family. 🙏✨

Remember: We're not just selling wall art - we're helping you celebrate the beautiful intersection of faith, family, and the precious pets God has blessed you with. Your joy is our mission! 🐾❤️